Accessibility

We are committed to making every person’s visit to Canadian Stage extraordinary. We offer services to provide patrons with disabilities with the things they need to have an enjoyable theatre experience. We are always looking to make improvements and are happy to receive feedback.

Assistive Devices & Accessible Seating

We currently offer the following items to assist you while you are attending a performance. Please inform our Box Office representatives if you require accessible seating when booking your tickets.

Berkeley Street Theatre (26 Berkeley St.)

Accessible seating is available in the Orchestra of the Baillie Theatre.

The Baillie Theatre is equipped for assistive listening devices using the Sennheiser Mobile Connect app. We have a limited number of smart phones with the app that our staff can setup for your use. These devices are available on a first-come, first-served basis before the performance. You will be required to leave a piece of photo I.D. The devices require the use of headphones or earbuds – you can bring your own personal pair, or the box office can provide you with a set of earbuds. You can also download the app onto your own smartphone for use during the show. Click here for a PDF version of the instructions on how to download and use the app. There is no assistive listening system available in the Upstairs Theatre.

A barrier-free, gender-neutral washroom is available for use – it includes a motorized door, grab bars, and an emergency alarm for use if emergency assistance is required.

Please speak to any member of the Front of House staff for more information when you are on-site.

Please Note: The Berkeley Street Upstairs Theatre is not an accessible venue. Our Front of House Staff will do all they can to assist patrons, but a staircase is required to access all seating. Please contact the Box Office if you have any accessibility questions.

You are welcome to bring your own assistive devices (canes, wheelchairs, walkers, etc.) to the Bluma Appel Theatre and the Berkeley Street Theatre.

Please be aware that, due to fire regulations and space limitations, large assistive devices (i.e., walkers) must be stored outside of the theatre during performances. Our Front of House team will help with the storage and retrieval of your equipment. We are not responsible for any lost or damaged items that are stored during a performance.